Ordering Information & Delivery Details

Everything you need to know about ordering, delivery, and payment — all in one place. If you have any questions, just give us a call on (03) 351 0909 or email orders@justgoodfood.co.nz.

How to Pay

We want ordering to be as easy as possible, so we offer three payment options:


Credit or Debit Card Pay securely online at checkout using your Visa or Mastercard. Fast, easy, and no account required.
Bank Transfer Transfer payment directly to our account: Account name: Just Good Food Account number: 38-9020-0630828-01 Please use your name as the payment reference so we can match your order.
Cash on Delivery If you’d prefer to pay in cash, that’s no problem at all. Our driver will collect payment when your meals are delivered on Thursday.

Delivery

Order cutoff

Tuesday by 2pm

Delivery day

Every Thursday

Delivery window

Between 9am and 3pm

Delivery area

Christchurch only

Delivery fee

$5 for orders under $100

Free delivery

On all orders over $100

Minimum order

$40

We’ll deliver directly to your door — no need to be home if you have a safe place we can leave your order. Just let us know in the order notes. Meals arrive frozen and ready for the freezer.

Dietary Requirements & Allergies

Just Good Food specialises in traditional home-style meals made from wholesome, everyday ingredients. We do not currently cater for special dietary requirements including Gluten-Free, Dairy-Free, Nut-Free, Vegan, or specific food allergies.

If you have any concerns about ingredients in a particular meal, please get in touch before ordering and we’ll do our best to help. We’d rather you check first than be disappointed.

Refunds & Cancellations

Need to cancel or change your order? Contact us as soon as possible. We’re happy to cancel or modify orders that haven’t been dispatched yet. Once your order is on the truck Thursday morning, we’re unable to make changes.

If you receive the wrong item or something isn’t as expected, please contact us straight away. We’ll arrange an exchange or credit at no cost to you — no fuss.

📞 (03) 351 0909

✉ orders@justgoodfood.co.nz

Storing & Reheating Your Meals

All meals are delivered frozen. Keep them in the freezer until you’re ready to eat. For best results, move your meal to the fridge the night before to defrost.


Oven (recommended): 180°C, centre rack, 20–35 minutes until piping hot.

Microwave: 2–4 minutes. Rest for one minute before eating.

Desserts: 30–60 seconds in the microwave.
Do not refreeze meals once thawed.

Your Privacy

We take your privacy seriously. We collect only the information needed to process your order and deliver your meals. We do not share your details with third parties for marketing purposes. For full details, please read our Privacy Policy.